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Jumat, 02 Maret 2012

Questionnaire Student Satisfaction toward University Dormitory

Questionnaire

Student Satisfaction toward University Dormitory

Dear Respondents

We are studying about Student Satisfaction toward University Dormitory”. Your response will be valuable to us and there are no rights or wrong answers. We are only interested in your opinion and your honest answers are very important to us.

All of your answers will be kept and only be aggregated with all other responses to form an overall picture. Thank you very much for your kindness and effort.

Best regards,

Linda Safdina and the colleagues,

Dormitory Student of RMUTT.

For Interviewer

Interview Area in Dormitory RMUTT q Dorm 3 q Dorm 5

PART I: General Information About Your Stay in Dormitory

Q1. How long have you stayed in this dormitory? ________________________________________________

Q2. Who informed you to stay in this dormitory?

q1. website q2. friends q3. family q4. banner

Q3. What are things you like most in this dormitory? ______________________________________________

Q4. What are things you dislike most in this dormitory? ___________________________________________

Q5. The reason for staying in dormitory ________________________­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­__________________________________

PART II: General Information about Quality , Facilities and Location in Dormintory

Q6. The followings are Quality , Facilities and Location in Dormintory; please indicate the extent to which the dormitory that you stay perform on the following scale.

Quality , Facilities and Location in Dormintory

Level of Satisfaction

Not at all

(1)

Unlikely

(2)

Neutral

(3)

Satisfied

(4)

Very much satisfied

(5)

1. The Room Lay out

2. Floor Endurance toward rift

3. Draught ( air circulation )

4. Bathroom

5. Kitchen

6. Plumbing System

7. Water facilities

8. Wastewater disposal facilities

9. Waste facility

10. The width and condition of main roads

11. The width and condition of the road in front of the room

12. Electrical facilities

13. Health facilities

14. Worship facilities

15. Internet facility

16. Security facilities

17. Safety against flooding

18. The distance of dormitory location to the faculty

19. The distance of dormitory location to the health area

20. The distance of dormitory location to the public services

21. The distance of dormitory location to the sport center

Q7. How does Dormitory, in general, rate compared to what you expected?

Much worse than expected 1 2 3 4 5 Much better than I expected

Q8. Overall how satisfied were you stay in dormitory?

Not at all satisfied 1 2 3 4 5 Very satisfied

Q9. Please place a tick mark (ü) in the blank according to your attitude toward Dormitory using the following scale.

Attitude towards Dormitory

Strongly disagree

(1)

Disagree

(2)

Neither disagree nor agree

(3)

Agree

(4)

Strongly agree

(5)

1. I would tell others the positive things about the dormitory

2. I enjoy staying in Dormitory than the other place

3. I will recommend others to stay in this dormitory

PART IV: Personal Characteristics

1. Gender: q1. Male q2. Female

2. Age: ………… years

3. Education level:

q1. First year student q2. Second year student

q3. Third year student q4. Fourth year student

5. Country of Residence: ………………………………………………………………

Thank you very much for your kindness and effort

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