Questionnaire
Student Satisfaction toward University Dormitory
Dear Respondents
We are studying about “Student Satisfaction toward University Dormitory”. Your response will be valuable to us and there are no rights or wrong answers. We are only interested in your opinion and your honest answers are very important to us.
All of your answers will be kept and only be aggregated with all other responses to form an overall picture. Thank you very much for your kindness and effort.
Best regards,
Linda Safdina and the colleagues,
Dormitory Student of RMUTT.
For Interviewer
Interview Area in Dormitory RMUTT q Dorm 3 q Dorm 5
PART I: General Information About Your Stay in Dormitory
Q1. How long have you stayed in this dormitory? ________________________________________________
Q2. Who informed you to stay in this dormitory?
q1. website q2. friends q3. family q4. banner
Q3. What are things you like most in this dormitory? ______________________________________________
Q4. What are things you dislike most in this dormitory? ___________________________________________
Q5. The reason for staying in dormitory __________________________________________________________
PART II: General Information about Quality , Facilities and Location in Dormintory
Q6. The followings are Quality , Facilities and Location in Dormintory; please indicate the extent to which the dormitory that you stay perform on the following scale.
Quality , Facilities and Location in Dormintory | Level of Satisfaction | ||||
Not at all (1) | Unlikely (2) | Neutral (3) | Satisfied (4) | Very much satisfied (5) | |
1. The Room Lay out |
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2. Floor Endurance toward rift |
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3. Draught ( air circulation ) |
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4. Bathroom |
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5. Kitchen |
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6. Plumbing System |
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7. Water facilities |
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8. Wastewater disposal facilities |
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9. Waste facility |
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10. The width and condition of main roads |
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11. The width and condition of the road in front of the room |
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12. Electrical facilities |
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13. Health facilities |
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14. Worship facilities |
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15. Internet facility |
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16. Security facilities |
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17. Safety against flooding |
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18. The distance of dormitory location to the faculty |
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19. The distance of dormitory location to the health area |
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20. The distance of dormitory location to the public services |
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21. The distance of dormitory location to the sport center |
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Q7. How does Dormitory, in general, rate compared to what you expected?
Much worse than expected 1 2 3 4 5 Much better than I expected
Q8. Overall how satisfied were you stay in dormitory?
Not at all satisfied 1 2 3 4 5 Very satisfied
Q9. Please place a tick mark (ü) in the blank according to your attitude toward Dormitory using the following scale.
Attitude towards Dormitory | Strongly disagree (1) | Disagree
(2) | Neither disagree nor agree (3) | Agree
(4) | Strongly agree (5) |
1. I would tell others the positive things about the dormitory |
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2. I enjoy staying in Dormitory than the other place |
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3. I will recommend others to stay in this dormitory |
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PART IV: Personal Characteristics
1. Gender: q1. Male q2. Female
2. Age: ………… years
3. Education level:
q1. First year student q2. Second year student
q3. Third year student q4. Fourth year student
5. Country of Residence: ………………………………………………………………
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